1. Acceptance of Terms:
By booking a stay or using the facilities at Wellborn Hotel Limited, guests agree to comply with these Terms & Conditions. Failure to adhere may result in penalties, additional charges, or removal from the premises.
2. Reservations & Check-In/Check-Out:
- Check-in time: 02:00 pm
- Check-out time: 12:00pm
- Early check-in and late check-out are subject to availability and additional charges.
- A valid ID and payment method must be presented upon check-in.
3. Cancellation & Refund Policy:
- Cancellations must be made at least 48 hours prior to check-in to avoid charges.
- No-shows or last-minute cancellations may result in full charges for the booking period.
4. Guest Conduct & Behavior:
- Guests must respect the peace and privacy of other guests. Excessive noise and disturbances are not permitted.
- Any form of illegal activity is strictly prohibited within the hotel premises.
5. No-Smoking Policy:
- Smoking is strictly prohibited in all indoor areas, including rooms and hallways.
- Smoking is only allowed in designated outdoor areas. Violations will result in a cleaning fee.
6. Alcohol & Drug Policy:
- The consumption of alcohol is permitted only in designated areas and should comply with local laws.
- The use, possession, or distribution of illegal substances is strictly prohibited.
7. Damage & Liability:
- Guests are responsible for any damage caused to hotel property. Charges may be applied for repairs or replacements.
- The hotel is not liable for the loss of personal belongings. Guests are encouraged to use in-room safes where available.
8. Parking:
- Parking is available for registered guests only. Parking for non-registered guests is subject to availability
- The hotel is not responsible for any damage, theft, or loss of vehicles parked on the premises.
9. Food & Beverage Policy:
- Outside food and drinks are not allowed in the restaurant or dining areas.
- Guests are responsible for informing staff of any dietary restrictions or allergies.
10. Pets:
- Pets are Not Allowed in the hotel premises at all times.
11. Health & Safety:
- Guests must comply with all health and safety regulations, including emergency procedures.
- In case of an emergency, guests should contact the front desk immediately.
12. Force Majeure:
The hotel is not liable for failure to provide services due to unforeseen circumstances, such as natural disasters, government regulations, or other events beyond our control.
13. Governing Law:
These Terms & Conditions shall be governed by the laws of Nigeria. Any disputes shall be settled in Nigerian courts.
